Returns & Exchanges

Due to the perishable nature of our bite-size treats, we are unable to accept returns or exchanges. However, if your order arrives damaged or is incorrect, please contact our team within 48 hours of delivery to ensure a sweet resolution.

Return Process

• 1.
  Check Your Order

  Upon arrival, immediately inspect your cupcakes or macarons to ensure they meet our quality standards and match your order details.

• 2.
  Document Issues

  If there is a problem with your delivery, take clear photos of the packaging and the product to help us understand what went wrong.

• 3.
  Contact Support

  Email our customer care team at [email protected] with your order number and any supporting photos within 48 hours.

• 4.
  Resolution Process

  Our team will review your claim and may offer a replacement shipment or a store credit for a future order if quality standards were not met.